Privacy Policy
Your data is your business. Here's exactly how we handle it.
Last updated: March 23, 2026
Omnia Intelligence AI ("we", "us", "OIOS") operates the OIOS platform and the getoios.com website. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
What We Collect
- Contact information — name, email, phone number, and business details submitted through forms on our site.
- Call data — call recordings and transcripts generated by the AI receptionist when handling calls on your behalf.
- Calendar & scheduling data — appointment details, availability, and booking information.
- CRM & business operation data — leads, customer records, job details, and pipeline information you manage through the platform.
How We Use Your Data
- To provide the OIOS platform services you signed up for.
- To answer calls and manage leads on your behalf through the AI receptionist.
- To generate reports and analytics for your business.
- To improve our AI systems using aggregated, anonymized data only — we never use your raw business data for training.
Third-Party Services
We use trusted third-party providers for infrastructure including cloud hosting, telephony, calendar integration, and payment processing. These providers only access your data as needed to deliver their services.
We do not sell your data to third parties. Ever.
Data Security
- All data encrypted in transit (TLS) and at rest.
- Access controls and authentication on all systems.
- Regular security reviews and infrastructure audits.
Your Data, Your Choice
You're in control. At any time, you can:
- Request a copy of all data we hold about you.
- Request deletion of your data.
- Opt out of non-essential communications.
For any data requests, email us at [email protected].
California Residents (CCPA)
If you're a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know — what personal data we collect and how we use it.
- Right to delete — request deletion of your personal data.
- Right to opt out of sale — we don't sell your data, but you have this right regardless.
- Right to non-discrimination — exercising your privacy rights will never affect the service you receive.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we'll notify you via email so you're always aware of how your data is handled.
Questions?
If you have any questions about this Privacy Policy or your data, reach out to us.
[email protected]